Frank Koorn

Frank Koorn has extensive experience in customer service and management across various prestigious organizations. Currently serving as a vervroegd gepensioneerd at Genieten and as a levensgenieter at Het Leven since November 2022, Frank remains active in professional areas while contributing to customer service excellence at International Card Service (ICS) since November 2011. Frank's background includes significant roles at American Express from 2005 to 2011, where responsibilities spanned from customer representative in the Life Style Back Office to trainer coach for new call center employees. Frank also held a managerial position in After Sales Services at Cartier from 1995 to 2002, overseeing customer relations and complaint handling. Education includes a diploma in Middle Management from ISW and a HAVO degree from Berlage Scholen Gemeenschap.