Niall Cullen

Niall Cullen is a proficient Digital Application Business Analyst currently employed at International Financial Data Services (IFDS) since January 2024, with prior extensive experience at KBC Bank Ireland from October 2014 to January 2024 as an Application Support Analyst and Business Test Analyst. Responsibilities at KBC included managing issue triage through JIRA, resolving core system issues, conducting root cause and impact analysis, and ensuring high-quality documentation. Niall also contributed to user acceptance testing, developed detailed test plans, and provided insights through monthly stakeholder reports. Earlier experience includes roles as a Customer Services Representative at SPAR and Event Management Team Coordinator for Special Olympics Ireland, where coordination and database management were key tasks. Niall Cullen holds a Graduate Diploma in Information Technology and a BSc in Sport Science and Health from Dublin City University.