Philip Wambua

Philip Wambua is an experienced IT support professional with a strong background in help desk support, systems administration, and IT infrastructure management. Currently serving as a Global IT Help Desk Support Technician at the International Rescue Committee since March 2022, Philip provides technical assistance and troubleshooting support for various devices and systems using the ServiceNow ticketing system. Previous roles include IT Systems Support Specialist at Chloride Exide Limited, where responsibilities included user support management, infrastructure maintenance, and policy implementation; IT End User Support Specialist at Bamburi Cement Ltd, focusing on IT service management and network maintenance; Information Technology Help Desk Analyst at KCB Bank Group, ensuring data integrity and security; and ICT Support Intern at KenGen Kenya, providing first-level system support. Philip holds a Bachelor of Science degree in Computer Science and Technology from Maseno University.