Internet Brands
Lynn Masuda is an accomplished account manager with extensive experience in customer service and operations across various industries. Currently, Lynn serves as an Account Manager at Internet Brands, specializing in ApartmentRatings.com and SatisFacts Research, where exceptional concierge-level customer service is provided to clients. Previous roles include managing funding operations and production control at CarsDirect.com, where responsibilities encompassed team management, KPI analysis, and funding vehicle loans totaling over $15 million annually. Prior experience also includes positions at Procter & Gamble, Gap Inc., PetSmart, and Daewoo Motor America, showcasing a consistent ability to enhance customer experiences and drive sales performance. Lynn holds a degree from California State University, Northridge.