Ana Karen Fragoso

Ana Karen Fragoso has a varied work experience that includes roles in customer success, sales operations, customer service, store operations, and safety compliance. Ana Karen is currently working as a Customer Success Representative at Interplay Learning. Previously, they worked as a Senior Sales Operations Analyst at Verizon Connect, where they led a team of analysts and resolved errors and discrepancies in service-level agreements. Ana Karen also worked as a Store Greeter and Customer Service Representative at Time Warner Cable, where they served as the first point of contact for customers. At T-Mobile, they held roles as a Store Operations Manager and a Retail Sales Associate, where they audited service-level agreements, escalated errors, and collaborated cross-functionally. Ana Karen also worked as a Safety Compliance Manager at VIGA Trucking.

Ana Karen Fragoso attended Austin Community College starting in 2012 and is currently pursuing a degree in American Sign Language (ASL).