Renate van der Vaart MBA is an experienced professional in customer experience and personalization, currently serving as the Product Owner for Personalization & Conversational AI at Interpolis. Previously, Renate held the position of Customer Experience Specialist at OnModus and contributed significantly to Nutricia Baby Nutrition as the Consumer Experience Manager Benelux, CRM Manager for Content & Interaction, and Marketing Assistant. Early in the career, Renate worked for BMW Group Financial Services b.v. as a Marketing Assistant and later at BMW Group Nederland as a Product Manager for After Sales and Executive Secretary for After Sales. Renate holds a Master of Business Administration from NCOI Business School and a postgraduate degree in Customer Experience & Multichannel Management from Beeckestijn Business School.