Erika Barrios

Erika Barrios is a seasoned professional with extensive experience in account management and quality assurance, currently serving as a Senior Account Manager at Interprenet since July 2019, where the focus is on developing and maintaining long-term client relationships. Previously, Erika held multiple roles at Arvato North America from March 2010 to December 2018, including Quality Assurance Supervisor for Microsoft Sales and Microsoft Commercial, where responsibilities encompassed management of quality frameworks, relationship building, and performance analysis. Other roles included Quality Coach and Licensing Specialist within Microsoft PreSales, providing development support and pricing information to clients. Earlier career experience includes a position as a Senior Customer Service Representative at Teleperformance Mexico. Erika's education includes a Diplomado in Comercio Internacional from Universidad Internacional de Negocios and studies at Instituto Tecnologico y de Estudios Superiores de Monterrey.