Carla R. Deflorio

Director, Region And Chapter Services at Institute of Real Estate Management (IREM)

Carla R. DeFlorio, MBA, CAE, currently serves as the Director of Region and Chapter Relations at the Institute of Real Estate Management (IREM) since September 2023. Previously, from June 2019 to September 2023, Carla held the position of Director of Support Group and Chapter Services at the Depression and Bipolar Support Alliance, where notable achievements included converting over 400 in-person support group meetings to virtual format during the pandemic. Carla's extensive experience includes leadership roles at CRD Resources, Artful IMPACT!, the Healthcare Financial Management Association, and other organizations, demonstrating a strong background in chapter relations, operational management, and effective volunteer coordination. Educational qualifications include an MBA from Dominican University and a BA in Broadcast Communications from Columbia College Chicago, complemented by professional education at MIT.

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Carol Stream, United States

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Institute of Real Estate Management (IREM)

IREM® is an international institute for property and asset managers, providing complete knowledge to take on real estate management’s most dynamic challenges. That means knowledge prepared for the day-to-day and the one-of-a-kind: from solving the latest tenant crisis to analyzing market conditions. We believe in our people, and we provide the tools they need to succeed. We open doors, we forge connections, and we help show the way forward. Backed by the power that comes with being an affiliate of the National Association of REALTORS®, we add value to our members, who in turn add value to their teams, their workplaces, and the properties in their commercial and residential portfolios. Our memberships empower college students, young professionals, and industry veterans who are committed to career advancement. Earning our credentials, including the CPM®, ARM®, ACoM, and AMO®, demonstrates a commitment to, and passion for, good management. These credentials, along with our courses and array of resources, all exist with one goal in mind – to make a difference in the careers of those who manage.