Akintayo Akinwale

Cluster Lead at Interswitch

Akintayo Akinwale has a diverse range of work experience. Akintayo currently works at the Interswitch Group as a Service Desk Analyst, starting in June 2021. Prior to this, they worked at Smile Communications Nigeria Limited as a Customer Relationship Management Specialist and KYC Consultant from February 2018 to June 2021. From July 2015 to January 2018, they were a Call Center Lead at MTN Nigeria. Akintayo also had a brief stint as a Business Development Executive at CEOAFRICA in May 2015. Lastly, they gained valuable experience as an Internship Trainee at Olowolagba Microfinance Bank from July 2012 to November 2012.

Akintayo Akinwale has a Master of Business Administration (MBA) degree in Business Administration and Management, General from Obafemi Awolowo University, which was obtained from 2018 to 2020. Prior to that, they obtained a Bachelor of Science (BSc) degree in Accounting from Ajayi Crowther University, completing their studies from 2009 to 2013.

In addition to their formal education, Akintayo has obtained several certifications to enhance their skills and knowledge. These include the Certified Anti-Money Laundering Specialist (CAMLS) certification from Udemy, obtained in October 2021. Akintayo also holds certifications in Customer Service Foundations from both the Project Management Institute and LinkedIn Learning, acquired in February 2021. Akintayo further obtained a certification in Management Consulting from Udemy in January 2021. Other certifications they hold include Quality Management for Business Excellence from Udemy, acquired in December 2020, and Business and Technical Writing Immersion also from Udemy, obtained in November 2020.

It is worth noting that Akintayo has a certification pending for HR for Non HR Professionals from the Chartered Institute of Personnel Management of Nigeria CIPM. However, the specific details about the month and year of obtaining this certification are not provided.

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Timeline

  • Cluster Lead

    May 1, 2023 - present

  • Service Desk Analyst

    June, 2021

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