Oluchi Osuafor

Service Operations Executive at Interswitch

Oluchi Osuafor has a diverse work experience in the banking and technology sectors. Oluchi currently works as a Service Operations Executive at Interswitch Group, a position they have held since July 2021. Prior to this, Oluchi worked as a freelance Quality Assurance Engineer, providing their expertise on various projects throughout 2021.

Oluchi also has a history with Interswitch Group, where they served as a Quality Assurance Analyst from October 2019 to November 2020. Before joining Interswitch, they worked as a Customer Engagement Officer at Access Bank Plc from April 2019 to October 2019. Oluchi also had experience as a Contact Center Consultant at Diamond Bank Plc from September 2018 to March 2019, and as a Customer Service Representative at Ecobank Nigeria from January 2018 to August 2018.

Oluchi Osuafor attended Imo State University from 2012 to 2016, where they obtained a Bachelor of Arts (BA) degree in Religion/Religious Studies. In terms of additional certifications, they have completed a Lean Six Sigma Yellow Belt (ICYB) program through GoLeanSixSigma.com in July 2021. Oluchi is also currently pursuing the ACIPM certification from the Chartered Institute of Personnel Management of Nigeria CIPM. Furthermore, Oluchi has also taken a course in Software Testing from Udemy Academy. The specific months and years of completion for the ACIPM certification and Software Testing course are not provided.

Links

Timeline

  • Service Operations Executive

    July, 2021 - present

  • Quality Assurance Analyst

    October, 2019