Natasha Burns

Director Account Management at Intertek Alchemy

Natasha Burns has a diverse work experience that spans over different industries. Natasha began their career in 2004 as a Dossier Adoption Specialist at Great Wall China Adoption, where they educated potential adoptive parents and handled documentation. In 2006, they worked as a Product Training Specialist at Hoover's, Inc., designing training materials and conducting customized sessions for clients. From 2008 to 2009, Natasha served as an Account Coordinator at Hoover's, Inc., focusing on account management and customer adoption.

In 2010, they joined Office Depot as a Service Consultant, providing support and training to mid and large-sized accounts. The following year, in 2011, Natasha became the Assistant Director of Admissions at The Art Institute of Austin before transitioning to Hoover's Inc. as a Customer Care Specialist in 2012. Later that year, they moved on to Alchemy Systems, where they took on the role of an Account Manager and eventually became the Director of Account Management. In these roles, they were responsible for maintaining customer relationships, ensuring customer satisfaction, and facilitating the resolution of issues and challenges. Throughout their career, Natasha has thrived in customer-facing roles and has demonstrated strong leadership and communication skills.

Natasha Burns attended Texas State University from 1997 to 2003, where they pursued a Bachelor of Arts degree in Anthropology and Communication Studies. Natasha'sfield of study during this time was primarily focused on Communication and Media Studies.

Links

Previous companies

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Timeline

  • Director Account Management

    2017 - present

  • Account Manager

    June, 2012

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