Paolo Toscano

Paolo Toscano is an experienced professional in project management and customer satisfaction, currently serving as a Senior Project Manager and Customer Satisfaction Manager at Intesa Sanpaolo's Corporate and Investment Banking division since January 2010. Previously, Paolo held the position of Marketing Project Manager at Eurizon Financial Group, where significant contributions included the launch of Banca Fideuram Business Television. Early career roles encompass CRM Business Consultant at Global Value and CRM Consultant at Sap Italia S.p.A., focusing on B2B and B2C process optimization and presales activities. Paolo's academic credentials include an MBA in Economics Business Administration from SDA Bocconi and a degree in Economics from Università Cattolica del Sacro Cuore, complemented by specialized training in process re-engineering.