Anissa Tifoura

Senior Customer Success Manager at Intiveo

Anissa Tifoura has a diverse work experience spanning various industries. Anissa is currently working as a Senior Customer Success Manager at Intiveo since October 2022. Prior to this role, they worked at the same company as an Onboarding Specialist from December 2020 to July 2022. Before joining Intiveo, Anissa was an Account Manager at Oneworld Accuracy from January 2018 to November 2020. Anissa also gained experience as a Member Service Agent at Diamond Resorts™ for a brief period in 2017.

In 2014, Anissa joined Avis Budget Group where they held roles as a Member Services Specialist from December 2014 to November 2016, and as a Social Media Executive from September 2014 to December 2014. In their social media role, they managed community engagement and resolved customer issues on platforms like Facebook, Twitter, and Google. Anissa also attracted new customers, created car rental contracts, and analyzed data to optimize ROI and monitor customer sentiment.

Anissa started their career at Facebook as a Business Development Specialist from October 2012 to April 2014. In this role, they sold Facebook advertisements and successfully targeted the French-speaking and Eastern European markets. Anissa also prospecte and managed accounts in Salesforce, launched advertisements, and provided analysis and recommendations for campaign performance.

Before Facebook, Anissa worked as a Sales Executive at Montpellier Agglomeration from January 2011 to August 2012.

Anissa Tifoura began their education in 2007 at Université Bordeaux Montaigne, where they pursued a Bachelor's degree in Sciences of Information and Communication. Anissa successfully completed their bachelor's degree in 2010. During their time as an undergraduate student, Anissa also participated in the Erasmus program at Universitat Pompeu Fabra in 2008-2009, focusing on Communication and Media Studies.

Following their bachelor's degree, Anissa went on to pursue a Master's degree in Sciences of Information and Communication at Université Paul Valéry - Montpellier III in 2010. Anissa completed their master's degree in 2013. Additionally, in 2012, Anissa took part in the Erasmus program once again, this time attending Università degli Studi di Sassari to further their studies in Communication and Media Studies.

Overall, Anissa Tifoura completed their education with a Bachelor's degree in Sciences of Information and Communication and a Master's degree in the same field, specializing in Communication and Media Studies.

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Timeline

  • Senior Customer Success Manager

    December, 2020 - present