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Alejandra Moreno Rodríguez

Customer Success Manager at Intouch.com

Alejandra Moreno Rodríguez has a diverse work experience spanning over a decade. Alejandra is currently employed as a Customer Success Manager at Intouch.com, a position they have held since September 2022. Previously, they worked at Cox Communications as a Senior Information Technology Support Analyst from November 2020 to September 2021. Prior to that, they served as a Marketing Manager at Bluecrew from August 2018 to May 2020.

Before their roles in the technology and marketing sectors, Alejandra worked in the pharmaceutical industry. Alejandra held the position of Gastroenterology - OTX Business Product Manager Jr at Laboratorios Liomont from January 2016 to November 2018. Their responsibilities included market positioning, sales supervision, and report generation for gastroenterology products. Alejandra also managed a team of medical representatives.

Alejandra's earlier experience includes working as a Category Jr. at Super Kiosko from June 2014 to June 2016. In this role, they were responsible for the confectionery, home, and health and hygiene categories. Their tasks included promotion design, negotiation, catalog supervision, and financial evaluation of product categories.

Alejandra's career began as a Social Media Consultant at Universidad de Colima from August 2010 to August 2013.

Overall, Alejandra Moreno Rodríguez has gained significant expertise in customer success, information technology support, marketing, pharmaceutical product management, category management, and social media consulting throughout their professional journey.

Alejandra Moreno Rodríguez completed a Master of Engineering (MEng) degree in Information Technology from Universidad de Colima between 2020 and 2022. Prior to this, they earned a Licenciatura en Mercadotecnia degree from the same university from 2009 to 2013. Alejandra's education journey began at Colegio Campoverde, where they obtained their High School Diploma from 2006 to 2009.

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Timeline

  • Customer Success Manager

    September, 2022 - present