Laura Livers has a diverse and extensive work experience in the field of customer experience and research methodologies. Laura began their career as the President of Shop'n Chek in 1984, where they served until 2008. Following this, they joined Market Force Information as the President of Mystery Shopping from 2006 to 2008. Laura then worked at Focus Pointe Global, where they held various roles including Executive Vice President of Operations from 2009 to 2010, President from 2010 to 2016, and finally Chief Executive Officer from 2016 to 2020. After their tenure at Focus Pointe Global, Laura joined Schlesinger Group as the EVP of US Qualitative Solutions from 2020 to 2021. Finally, they joined SeeLevel HX in July 2021 as the Head of Strategic Growth. SeeLevel HX was later acquired by Intouch Insight in October 2021.
Laura Livers obtained their Bachelor's degree in Marketing from the University of West Georgia, from which they graduated in 1984 after completing their studies from 1980 to 1984.
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