Teri Miller

Teri Miller is an experienced executive in operational leadership with a career spanning over 15 years in prominent positions at IntouchCX, ACS, Inc., and Convergys Corporation. Currently serving as EVP for Americas-Europe Campus Operations and Head of Global Experience at IntouchCX since November 2011, Teri has held multiple leadership roles, including SVP of Operations and Vice President of Operations. Previously, Teri was a General Manager at ACS, Inc., overseeing a large call center with more than 800 staff and managing diverse operational units. Teri’s experience also includes serving as Site Director at Convergys Corporation, where successful oversight of multiple contact management centers was achieved. Teri holds a Leadership for Senior Executives certificate from Harvard Business School Executive Education and a Public Speaking Mastery certificate from Dale Carnegie Training.