Nicholas Osterfelt

Nicholas Osterfelt is a Technical Support Specialist Level 2 at Intrado Life & Safety since March 2023, with prior experience as an IT Support Specialist at Moetivations, Inc., where responsibilities included implementing remote connectivity solutions and managing help desk ticketing systems. Nicholas previously worked at Cheese Importers and Geek Squad, gaining skills in diagnosing hardware and software issues and communicating technical concepts effectively. Nicholas completed a Software Engineering Career Track Certification at Springboard, which included hands-on project experience and mentorship. Earlier career roles include bartending and serving at Rio Grande Mexican Restaurants, where strong customer service skills were developed. Nicholas holds a Bachelor of Arts degree in Computer Science from the University of Colorado Boulder.