Shiela Marie

Shiela Marie is a skilled professional in customer success and support, currently serving as a Customer Success Coach at Intrigma Inc. since September 2022, where responsibilities include configuring customer accounts and developing onboarding plans. Prior experience includes positions as a Customer Success Manager at AssetData.io, focusing on end-to-end software implementations, and as a Systems & Process Builder at Foodie Coaches, where Shiela developed and optimized standard operating procedures to enhance efficiency. Additional roles include Customer Support Manager at You Shop Outlet, where Shiela improved customer retention, and Social Media Manager at SupaNova, with a successful track record in growing social media engagement. Shiela's educational background includes a Bachelor of Arts in English Language and Literature from Bicol University.