Caitie Fredrickson

Caitie Fredrickson is a seasoned program manager with extensive experience in operational excellence and customer outreach. Currently serving as a Senior Non-Technical Program Manager at Intuit, Caitie leads service recovery initiatives to enhance customer loyalty through empathetic communication channels. Previously at Trusted Health, Caitie managed multiple operational work streams and supervised a team focused on improving clinician experiences. Prior roles include client services management at Boise BnB Property Management and founding a full-service vacation rental management company. Caitie's educational background includes a Bachelor's degree in Multidisciplinary Studies and a Certificate in Leadership from Boise State University.