Cody Hull

Cody Hull has extensive experience in customer success, relationship management, and business systems analysis, with a career spanning over a decade across notable organizations. At USAA, Cody served as a Member Relationship Specialist II, focusing on delivering exceptional member experiences. Progressing to The UPS Store, Cody held multiple roles, including Sr. Manager of Business Systems Analysis, where efforts led to significant improvements in user experience and solution adoption, and Sr. Customer Success Specialist, driving corporate account programs and compliance audits across thousands of locations. Most recently, at eProductivity Software, Cody manages customer success for strategic accounts, overseeing a team to achieve high retention and satisfaction rates. Currently, as a Senior Customer Experience Lead at Intuit, Cody drives initiatives to enhance product efficiency and user engagement, leveraging customer insights for strategic improvements. Education was completed at Point Loma Nazarene University.