NJ

Nahiely Jacobo

CX And Service Design Leader (consumer Assisted Services Growth) at Intuit

Nahiely (Nelly) Jacobo is a seasoned leader in product management and design, currently serving as the CX and Service Design Leader for Consumer Assisted Services Growth at Intuit since September 2025. With previous experience as Vice President of Product & Design at EZ Texting, Nahiely drove product and AI strategy while collaborating directly with the CEO. As Vice President of Product Management at Marigold, leadership involved managing two flagship brands, generating $100M in annual recurring revenue. Nahiely previously held key roles at Intuit, Cedars-Sinai, LegalZoom, and HP, where notable contributions included driving digital transformation and product innovation. Academic credentials include a General Management Certification from UCLA Anderson School of Management, a Master's in International Management from UC San Diego, and a Bachelor's in International Relations & Spanish Literature from the University of Nevada, Reno.

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