Harrison Mungai is an experienced IT professional with a strong background in technical support and system administration. Currently serving as a Modern Desktop Support Engineer at Intwo since July 2022, Harrison provides support for Microsoft cloud services including Azure and Dynamics 365, while also managing network systems and creating technical documentation. Previous roles include IT Specialist at Huntington National Bank and Woda Cooper Companies, Inc., where Harrison provided Tier 3 support and handled software and hardware issues for Windows systems. Earlier experience includes IT Technician roles at PCM Enterprise and Peak Systems, focusing on Tier 1 support and vendor coordination. Harrison holds a degree in System Administration from TechSkills-Columbus, earned between 2014 and 2015.
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