Invenit
Rafael Bortolato is the CTO of Invenit since March 2017. Prior to their current position, Rafael held roles such as Senior Business Applications Consultant and Senior Customer Support Engineer at Aspect Software from June 2012 to March 2017. Rafael also served as Services Manager at Ahead-UC from December 2010 to May 2012. With a background in IT, Rafael has experience as a Field Service Engineer at Creator Consultoria Empresarial and as a Systems Engineer at Comex Imp. e Exp. Ltda. Their educational background includes a Pós-graduação Lato Sensu in Engenharia de Dados from Anhanguera Educacional and a Bacharel em Sistemas de Informação from Universidade Presbiteriana Mackenzie.
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Invenit
InvenIT begins with the main goal to develop omnichannel, self-service and customer experience solutions, to all industries, no matter the company size and location. We ensure quick solutions with high-availability, eliminating the investments associated with solutions acquisitions and the support complexity related to legacy platforms. We are the main cloud partner for Aspect Software, which enable us to deliver the high-end technology deliverable to your operations, no matter the size of your company. We bring in our DNA the work experience throughout the whole customer experience journey, from the first provider to the end customer, allowing to understand the best way to address the customer relantionship needs over the best fit solution for that.