Yejide Elugbaju

Yejide Elugbaju is a customer service professional with over six years of experience. Yejide currently works as a customer experience representative at Bamboo, a Nigerian e-commerce company. Prior to their current role, Yejide worked as a customer success lead at Gespanne Limited, a Nigerian logistics company. In this role, they were responsible for providing support to customers via calls, mails, and live chat. Yejide was also responsible for ensuring timely and effective resolution to customer complaints while maintaining a calm demeanor and ensuring customer satisfaction.

Yejide began their career in customer service and telesales at Jumia Nigeria, an online retailer. In this role, they were responsible for providing support to customers via calls and live chat. Yejide was also responsible for ensuring timely and effective resolution to customer complaints while maintaining a calm demeanor and ensuring customer satisfaction.

Yejide is a skilled communicator with a passion for providing excellent customer service. Yejide is knowledgeable about various customer service software programs, including Siebel CRM Software. Yejide is also proficient in Microsoft Office applications.

Yejide Elugbaju studied accounting at Redeemer's University, where they earned a Bachelor of Science (BSc) degree. Yejide also completed their SSCE/WASSCE at Redeemers High School. In addition, Yejide Elugbaju holds a certification from Google Digital Skills For Africa in The Fundamentals of Digital Marketing.