Michelle Edelbach is a seasoned professional with extensive experience in the financial services industry, currently serving as the Director of Call Center Operations at InvestiNet, LLC since 2019. Previously held leadership roles include Senior Agency Network Performance Manager and Executive Senior Advisor at Personal Business Advisors Inc., where Michelle focused on career placement services and business ownership opportunities. As Agency Network Manager at Jefferson Capital Systems, LLC, Michelle managed a network of over 20 collection agencies, overseeing $9 billion in assets. Academic achievements include a Master's Degree in Organizational Management and a Bachelor's Degree in Business Management & Communication from Concordia University-St. Paul. Michelle's strong performance is underscored by a proven track record in team management, operational performance improvement, and strategic partnership development.
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