Telcos trust Invia for smart solutions that deliver a better experience for their Enterprise, Government and Business customers.

With direct experience in the telco industry, we know the only effective way to stand out from the crowd is to provide the best customer experience possible. Invia creates industry-leading solutions, that do just that.

We streamline complex processes across procurement, billing and operations, offering modern ways of solving old problems like tedious admin, inventory tracking and overwhelming data management. 

Deliver digital transformation with our Enterprise One platform that maximises your customers ability to self-serve, from ordering to leasing to billing assurance and spend analytics.

We’ll take the time to understand your needs and develop solutions that feel like a natural extension of your company offering, so you have a clear point of difference in the market.
 
Whether you’re located in Australia or around the world, we make it simple to provide unmatched service, so you can gain (and retain) customers, setting yourself up for long-term success.

Minimise admin costs? ✅ 
Streamline data management? ✅ 
Transform the customer experience? ✅ 

With Invia by your side, you can win and retain your base, deliver a better customer journey, reduce costs and create new revenue streams for your business.

Telecommunications

Invia

Invia's headquarters in Macquarie Park, Australia

Hemant Passi

Jeremy Chang

Jinner T.

Kristoffer Revell

Ajay Khanna

Mike Kennedy

Philip Parker

The Software Engineering Team at Invia is responsible for designing, developing, and maintaining the technology solutions that streamline complex processes in procurement, billing, and operations for telco customers. They focus on building and enhancing the Enterprise One platform to enable exceptional customer experiences through self-service capabilities, as well as developing tools for inventory tracking, data management, and billing assurance. By leveraging their expertise, the team ensures that Invia’s products are robust, scalable, and aligned with customer needs to drive digital transformation and operational efficiency.

Software Engineering Team

The Leadership Team at Invia is responsible for steering the company's strategic direction and ensuring alignment with its mission to provide industry-leading solutions for telcos. This team oversees the development and implementation of technology, commercial strategies, risk management, operational excellence, and information security. By leveraging their extensive experience in the telecommunication industry, they drive initiatives that enhance customer experience, streamline operations, and generate new revenue streams, making Invia a trusted partner for enterprise, government, and business customers globally.

Leadership Team

The IT Support and Engineering team at Invia ensures the reliability and efficiency of our smart solutions for telco clients by maintaining robust IT infrastructure, addressing service desk queries, supporting information and communication technologies, analyzing and optimizing SQL databases, and leveraging Splunk for system monitoring and data analytics. Their combined efforts enable seamless digital transformation, enhanced customer experience, and streamlined operations for our clients.

IT Support and Engineering

The Operational Management team at Invia is responsible for overseeing and optimizing the company's day-to-day operations to ensure seamless service delivery. The HR Manager focuses on talent acquisition and employee well-being; the Customer Success Manager works directly with clients to ensure they gain maximum value from Invia's solutions; and the Project Manager coordinates various projects to ensure they are completed on time, within scope, and within budget. Together, they streamline processes, enhance customer experiences, and support digital transformation initiatives to drive long-term success.

Operational Management

The Technical and Engineering team at Invia comprises the Chief Technology Officer, the Integration and Development Lead, and the Head of Data Engineering. This team is responsible for designing, developing, and maintaining Invia's innovative digital solutions like the Enterprise One platform. They streamline complex processes across procurement, billing, and operations, ensuring seamless integration and optimization of data management. Their efforts enable telcos to deliver exceptional customer experiences, reduce administrative costs, and foster long-term business success by leveraging cutting-edge technology and data-driven strategies.

Invia

Org chart

Teams

Software Engineering Team

Leadership Team

IT Support and Engineering

Operational Management

Technical and Engineering

Offices

Invia

Org chart

Teams

Software Engineering Team

Leadership Team

IT Support and Engineering

Operational Management

Technical and Engineering

Offices

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