Lisa Krause

Lisa Krause possesses extensive experience in customer service and team leadership within the beauty and healthcare sectors. Currently serving as the Customer Experience Team Lead at Invincible Brands since March 2021, Lisa oversees customer experience initiatives for the DACH and PL markets at Hello Body, Banana Beauty, and Mermaid + Me. Prior to this role, Lisa was the Customer Service Team Lead at Banana Beauty, managing teams across the DACH, FR, IT, and PL markets from November 2018 to March 2021. Lisa's career also includes a tenure as CX Manager at Arzttermine.de from November 2013 to November 2018. Earlier professional experience includes working as a Kundendienstmitarbeiter at Martin Luther Krankenhaus from 2009 to 2012, alongside educational experience as a student.