Katie Jefferson

Katie Jefferson is a product operations manager at Invisible Technologies Inc., where responsibilities include driving client growth through a blend of technical expertise and strategic solutions within the Professional Services department. Previous roles encompass process innovation lead, focusing on operational excellence and workflow optimization through no-code orchestration tools, as well as process excellence designer, where a passion for improving organizational efficiency was demonstrated. Earlier experience includes positions as an advanced AI data trainer and operational data analyst, where significant improvements in onboarding and dataset integration were achieved. Additional roles include office manager at Waikoloa Dental Clinic, which optimized daily revenue, and programming tutor at Drew University, enhancing student outcomes. Katie holds a Master of Science in Computer Software Engineering from the University of Limerick and a Bachelor of Science in Computer Science from Drew University.