Angela Hering

Director, Client Services | Gartner Account at InVision Communications

Angela Hering has a diverse work experience spanning various industries. Angela currently holds the position of Director of Client Services at InVision Communications. Prior to this, they worked as an Enterprise Customer Success Manager at BlueOcean, where they managed a significant portion of the company's Annual Recurring Revenue (ARR) and built strong relationships with marketing organizations such as SAP, Dun & Bradstreet, Veritas, Bloomingdales, and Saks Fifth Avenue. Angela also implemented new productivity software for the Customer Success team.

Before BlueOcean, Angela served as an Account Director at George P Johnson Experience Marketing, overseeing a team of four direct reports. Angela played a vital role in defining program strategy, developing agency scopes of work, and managing budgets for various strategic projects, leading to a 175% increase in account revenue growth in 2021. Angela also worked as a Senior Account Manager and Program Manager during their tenure at IBM, where they successfully delivered brand experiences for Fortune 100 companies.

Angela has entrepreneurial experience as well, having owned and operated Angela Hering Designs. Furthermore, they have worked in sales at ePlus Technology, Inc, where they established and grew customer relationships and generated a 20% increase in business by providing tailored solutions to the University of Maryland Medical System.

Their early career includes roles such as a Medical Claims Processor at ClaimCare, Inc, an Assistant Buyer at Armstrong-McCall Beauty Supply, and an Office Manager at Neurodiagnostic Consultants, Inc.

Overall, Angela Hering has a well-rounded and accomplished work history, showcasing their expertise in customer success, account management, event production, sales, and entrepreneurship.

Angela Hering attended Alvin Community College from 1998 to 2000, although they did not earn a degree or specify a field of study. Following this, they attended Texas State University from 2000 to 2002 and obtained a Bachelor of Art degree in Psychology with a focus on Industrial Psychology and Social Science Statistical Analysis.

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Timeline

  • Director, Client Services | Gartner Account

    March, 2023 - present