JH

Jennifer Hernandez

Head of AI Operations - Image Recognition at Involves

Jennifer Hernandez has a diverse work experience in various roles and industries. Jennifer most recently worked as the Head of AI Operations - Image Recognition at Involves since March 2023. Prior to that, they served as the Professional Service Manager at Involves, where they were responsible for leading and managing the delivery of results for various teams. Jennifer also worked as the Customer Success & Professional Service Manager at Involves, where they were responsible for building and structuring service fronts and serving the Key Account portfolio. Before that, they worked as the Customer Success Coordinator at Involves, where they drove customer retention and expansion. Earlier in their career, Jennifer worked at Marketing Personal as the Regional Sales Enablement, where they were responsible for training regional managers and ensuring the implementation of defined processes. Jennifer also gained experience at AIESEC as the Vice President Incoming Exchange.

Jennifer Hernandez earned a Diploma in Financial Management for Decision Making from Universidad del Tolima in 2012. Before that, they completed their Bachelor's degree in International Business from the same university between 2007 and 2011.

Links

Timeline

  • Head of AI Operations - Image Recognition

    March, 2023 - present

  • Professional Service Manager

    July, 2021

  • Customer success & Professional service Manager

    October, 2017

  • Customer Success Coordinator

    December, 2016

  • LATAM Customer Success Consultat

    March, 2015

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