Ioana Stoica is a seasoned IT professional with extensive experience in technical support and engineering roles. Currently serving as a Senior Technical Support Engineer at Oracle since February 2019, Ioana has also held various positions at eServGlobal since April 2011, including L2 Support Engineer and Level 2 Payment Support Team Leader. Ioana's expertise encompasses database management with Oracle and Informix, Bash scripting, UNIX server administration, and application server management, alongside responsibilities such as incident resolution and team leadership. Additionally, Ioana contributed to academia as a Teaching Assistant at Petroleum-Gas University of Ploiești from March 2007 to March 2011, specializing in operating systems and real-time application development while also conducting research at Max Planck Institute in Germany.
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