Shawn Syms

Shawn Syms is an experienced professional with a diverse background in operations, data analysis, and management. Currently serving as Service Manager at ion8, Shawn focuses on supporting a team of consultants, implementation experts, and marketers in streamlining business processes. Previous roles include Operations Manager at Sago, where Shawn managed operational issues and vendor relationships for a major market-research panel, and Data Analyst at Delvinia, providing insights for market-research projects. Other notable positions include Director of Production at Colour, Vice President of Delivery at Brightworks Interactive Marketing, and Associate Director of Operations at Elsevier. Shawn's educational qualifications include a Data Science Immersive Certificate from General Assembly Canada and various certifications in resource management and conflict resolution.