John Jay Dequito has over 10 years of experience in technical support and customer service, currently serving as a Team Leader at IONOS since December 2011. In this role, responsibilities include training technical support staff for various applications related to shared hosting, billing, cancellations, and eCommerce. Prior experience includes positions as a Technical Support Representative at TeleTech Philippines and as a Customer Service Specialist at Teleperformance, among others. John Jay Dequito's career began as a Technical Support Specialist at 1&1 Internet Philippines and includes other roles in customer service. Education was completed at the University of Cebu.
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