Thomas Lehner is currently the Director of Cloud Customer Support at IONOS, where they focus on optimizing customer support processes. They previously served as the Director of Global Support and Operations at Spryker, leading significant improvements in team efficiency and customer satisfaction. Thomas also founded Digital Escrow UG, where they gained substantial experience in entrepreneurship and database design. With a Bachelor of Arts in International Relations and Management and a Master of Science in International Business and Entrepreneurship, Thomas has cultivated a diverse skill set, enhanced through various internships and roles in technical consulting and support.
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