Baahini Sivakumar

A/g Director Customer Insights And Improvement at IP Australia

Baahini Sivakumar has extensive experience in intellectual property law and customer insights, currently serving as the Acting Director of Customer Insights and Improvement at IP Australia since 2007. In this role, Baahini leads the centralized Customer Insights capability, focusing on managing customer satisfaction surveys and feedback channels. Previously, Baahini held several key positions including Acting Director for the ASEAN Trade Mark Quality Program, where responsibility included improving trademark quality processes, and directing the Regional Patent Examination Training Programs to enhance the skills of patent examiners across ASEAN member countries. Baahini's educational background includes a Master of Law in Intellectual Property from the University of Technology Sydney and a Bachelor of Biotechnology with Honours from The Australian National University.

Location

Canberra, Australia

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IP Australia

At IP Australia we celebrate and support the bright ideas and inventive spirit of Australians. We are the government agency responsible for administering IP rights in Australia. These are patents, trade marks, designs and plant breeder's rights. We are committed to providing a strong and competitive IP system that encourages more innovation, investment and trade, and helps to position Australia as a world leader. By contributing to the improvement of Australian and international IP systems, we are supporting Australia's economic development. For further information about what we do, visit www.ipaustralia.gov.au