Mark Bernardo

Mark Bernardo is a seasoned executive in customer success with extensive experience in leading diverse teams and driving revenue growth across multiple technology sectors. Currently serving as VP of Customer Success at IP Fabric since March 2024, Mark previously held the position of SVP, Customer Success at Flashpoint, where efforts resulted in the establishment of a comprehensive Customer Success organization and significant operational improvements. Earlier roles include VP of Customer Success at GE Digital, where Mark managed a global team serving over 8000 customers and contributed to substantial business growth through LEAN principles. Mark's career also includes influential positions at GE Intelligent Platforms and GE Fanuc, where Mark consistently enhanced service operations and product strategies. Mark holds a Bachelor of Science in Computer Science from Central New England College.