IP Integration
Brianna Chamberlain is a Senior Project Manager at IP Integration since August 2023, with extensive experience in project management across various sectors, including financial services, healthcare, and civil nuclear industry. Previously, Brianna served as a Professional Services Project Manager at Natilik (October 2020 - August 2023) and at Sabio (January 2019 - October 2020), focusing on Unified Communications, Contact Centre, and security projects. Prior roles include managing infrastructure projects at Vodafone, Saga plc., and The AA, where Brianna contributed to large transformation programs and project delivery. Brianna began a career in infrastructure at Pfizer and Blaze Neon Ltd., holding a Prince2 6th Edition Practitioner certification and foundational education at Barton Court Grammar School and St Johns School Cyprus.
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IP Integration
Exceptional Customer Contact. Our 20+ years of contact centre expertise in market sectors from gaming to retail has earned us the trust of our clients, from large corporations to SMEs. We are focused on creating intelligent and innovative contact centre solutions that deliver exceptional customer experiences. We understand that technology is only part of the solution to addressing business challenges within the contact centre. Its experts know the intricacies of people, technology, processes and customer demands and understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential. By looking at the challenges and business drivers in the contact centre, both today and in the future, we ensure its clients realise the full benefits of their contact centre technology by using it as an enabler to achieve measurable results and maximise investment value. Fully focused on business outcomes, we offer a comprehensive blend of contact centre operational experience, combined with deep technology expertise. This enables its experts to align the most appropriate technology for its clients’ needs, and ensure people are equipped in the short and long term to deliver exceptional experiences. Founded in 2001, we support more than five million customer interactions and 65,000 agents every day. Headquartered in Reading, UK, IPI also has offices in London and Manchester, as well as in the Philippines. For more information, please contact us or visit https://ipintegration.com/.