Lorena Villanueva is a seasoned professional with extensive experience in operations and quality management across various industries. Currently serving as the Director Mexico at IPC since March 2022, Villanueva focuses on enhancing the electronics industry through standards, certifications, and educational initiatives. Prior roles include Director of Commercial Operations at Genpact from March 2010 to April 2021, where Villanueva led global business development and client relationship management. Villanueva's career also includes significant positions at Ally Financial Inc. and GE Capital as a Six Sigma Black Belt, focusing on process improvement and efficiency. Earlier experience as Back Office & Customer Experience Manager at American Express and Bids & Proposals Manager at Lucent Technologies further demonstrates Villanueva's proficiency in quality assurance and proposal management. Villanueva holds a Bachelor's degree in Economics from Universidad Iberoamericana and a degree in International Relations from Universidad Iberoamericana del Norte.
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