Michelle G.

Michelle G. is a skilled professional in quality assurance and technical support, currently serving as a Research and Development QA Analyst at iPipeline since January 2022. In this role, Michelle focuses on improving client-facing services by ensuring the accuracy and quality of deliverables. Previous positions at iPipeline include Associate QA Analyst, Senior Support Analyst, and Tier-1 Support Analyst, with responsibilities ranging from mentoring new team members to providing first-level support for client inquiries. Michelle's diverse background includes training in network technology from NuPaths, and certificates in Information Technology from Year Up. Additional experience encompasses roles in accounts receivable and clerical support at the City of Philadelphia and Temple Health.