Customer Support and Operations
About
The Customer Support and Operations team at iPipeline is dedicated to ensuring exceptional client experiences by providing timely support and effective solutions for life insurance and financial services software. This team coordinates customer onboarding, addresses technical inquiries, manages client accounts, and conducts quality assurance to enhance service delivery. They also collaborate on strategic initiatives to drive customer success and continuously improve operational efficiency.
Team members
Bob Barrett
Director Of Client Services
Chris Harris
Sales Lead – Client Distributi...
Jon Finley
Enterprise Business Developmen...
Katherine Weller
Customer Operations Manager
Ken Allwoerden
Senior Project Manager, Client...
Kim Johnson
Senior Project Manager, Profes...
Monica Turner
Senior Project Manager, Client...
Patrick Braund Msc
Director, Global Security Oper...
Steve Grant
Manager, Tier 1 Support
Thomas Delaney
Quality Assurance Manager
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