Victor Velez

Victor Velez has a diverse work experience with a focus in customer service and technology consulting. Victor has held various roles throughout their career, starting as a Technical Support Senior at Compaq Contact Center in 1998. Victor then moved on to positions such as Team Leader and Project Manager at UNICEF, where they managed IT projects and implemented call center operations. Victor also worked at Electronic Data Systems as an Account Manager, overseeing delivery of IT services and managing client relationships. In 2008, they joined IBM as a Service Manager for the APAC region and later became a Service Delivery Manager, responsible for server operations. Victor also worked at Equifax as a Service Manager and at Cognizant as a Customer Service Manager and BPS Associate Director, where they were involved in delivering support services for Google products. Currently, Victor is the Director of Customer Experience at IPLAN Argentina, where they focus on enhancing customer experience.

Victor Velez earned a Bachelor's degree in Information Systems from Universidad Tecnológica Nacional between 1994 and 2008. Victor also obtained a certification in Digital Marketing from Simplilearn in 2017. Prior to their university education, Victor attended Int. Guillermo Rawson, although no specific information about degrees or field of study is provided.