Chelsea Dudley

Chelsea Dudley is an experienced customer support and service professional with a background in various roles across different companies. Currently serving as a Customer Support Specialist at iPostal1 since August 2022, Chelsea has achieved a 97% customer satisfaction rating and contributed to a 25% decrease in product defect complaints. Prior to this, Chelsea was a Customer Service Supervisor at Liveops, Inc., where responsibilities included supervising a team, tracking service metrics, and implementing improvements that enhanced customer response times by 30%. Chelsea's earlier experience as a Residential Property Manager at Wallick Communities involved managing property operations and tenant screenings. Chelsea holds a Bachelor's degree in Communication from Bowling Green State University, earned in 2016.