Cassandra Sawyers, MBA, currently serves as Operational Director at iProov since June 2025, specializing in operational support and technical assistance for airport clients across North America. Prior to this, Cassandra held the position of Senior Manager at Asurion from August 2019 to November 2024, overseeing field operations and coaching sales teams to enhance efficiency. Cassandra's experience includes roles at Amazon as Retail Strategic Initiative Manager and Operations Manager, where skills in communication and vendor relations were emphasized. Additionally, a background in business analysis was established at J.P. Morgan, focusing on call center metrics, and military service as an Operations Specialist in the US Navy culminated in achieving the rank of Air Intercept Controller, recognized with a Navy Achievement Medal. Educational credentials include a Master's degree in Business Administration from Franklin University and a Bachelor of Science in Psychology and Sociology from Middle Tennessee State University.
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