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Dominic Fossile

Sr. Director Of Customer Success at IPS

Dominic Fossile has extensive work experience in various leadership roles. Dominic is currently serving as the Sr. Director of Customer Success at IPS since June 2021. Prior to that, they worked at Wipro Limited as the TRIRIGA Engineering Director from September 2017 to March 2023. Before joining Wipro Limited, they were a Senior Engineering Manager at IBM, where they oversaw the Watson Education Cloud Management and Services division from January 2017 to September 2017.

From 2013 to 2017, Dominic worked at IBM Cloud and Smarter Infrastructure as the Sr. Software Engineer Manager for TRIRIGA Application Development. In this role, they led a team of 16 developers and collaborated closely with Offering Management and Architects to design and support the TRIRIGA Facilities, Real Estate, and Operations applications.

Prior to this, Dominic served as the Sr. Software Engineer Manager for Maximo L3 Development at IBM Tivoli Software from August 2012 to March 2013. Dominic led a team of 12 developers and focused on resolving customer-reported product defects. Dominic also presented critical customer escalation status to the Vice President and reported issue arrival and resolution metrics at monthly operations reviews.

Before joining IBM, Dominic held leadership positions at TRIRIGA Inc., where they served as the Director of Solution Development from March 2007 to June 2011. Dominic also worked as the Director of Technical Services at TRIRIGA Inc., Professional Services from January 2006 to March 2007, managing a large team of TRIRIGA Developers for implementation projects.

Earlier in their career, Dominic worked at TRIRIGA Inc. as the Director of Development/Customer Support from August 2002 to January 2006. Dominic also served as the Development Manager/Director at Peregrine Systems from January 1998 to August 2002.

Dominic's career journey began at Lockheed Martin in 1989, where they held the positions of Subsystem Development Manager and Manager Software Development.

Dominic Fossile attended Temple University from 1974 to 1978, where they obtained a Bachelor of Arts degree in Mathematics. During their years at Temple University, they studied Math and Computer Science. Later, from 1980 to 1983, Dominic attended Penn State Great Valley, where they focused on Engineering Science with a specialization in Computer Design. No specific degree information is provided for their time at Penn State Great Valley.

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Timeline

  • Sr. Director Of Customer Success

    June, 2021 - present

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