Claudia T. is a seasoned professional in the pharmaceutical and biotechnology sectors, currently serving as Global Customer Experience Sr. Manager at Ipsen since September 2023. Prior experience includes a robust tenure at Novartis from May 2015 to August 2023, where roles encompassed Innovation & Digital Lead Immunology, Customer Experience Brand Manager Neurosciences, and various managerial positions in Ophthalmology and Respiratory. Claudia's earlier career featured roles in education as an Inorganic Chemistry Docent Adviser and as a specialist in online platforms and admissions. Claudia holds multiple degrees, including a Master's in Business Administration in Biotechnology from Universitat de Barcelona, and has furthered education in data analytics, customer experience, and e-commerce through prestigious institutions such as Esade, Columbia University, and IE Business School.
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