Andrzej Anterszlak is a seasoned professional in the Customer Experience sector, currently serving as the Director of Customer Experience & Mystery Shopping at Ipsos since 2011 and sitting on the Executive Committee. Andrzej leads Ipsos's Customer Experience and Mystery Shopping service lines in Poland, overseeing research teams and holding full P&L, client relationship, and people management responsibilities. Prior experience includes roles at TNS OBOP, where Andrzej acted as the Head of Business and Finance Research Department and worked as a Senior Market Research Consultant. Andrzej also gained experience as a Specialist at MS in 2006. Andrzej's educational background includes postgraduate degrees in Brand Management and Marketing Analysis from SGH Warsaw School of Economics, a master's degree in Sociology with a specialization in Social Psychology from Collegium Civitas, and a master's degree in Journalism and Political Science from the University of Warsaw.
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