Monica Bunch, ITILv3

Monica Bunch has over 30 years of work experience in the IT industry. Monica started their career at MCI Telecommunications where they worked as a Client Support Specialist, Quality Monitoring Specialist, and Customer Service Professional. Monica then moved on to Aquila Energy Marketing Corporation as a Contract Administrator before joining Verizon Business as a Service - Project Manager. Monica later worked at TSYS as a Client Operations Manager and at Fiserv as a Telecom Technical Business Analyst. Currently, they are employed at IQ Wired as a Major Account Manager. Throughout their career, Monica has been responsible for managing client relationships, ensuring customer satisfaction, and handling telecom invoices. Monica'sexpertise lies in fostering customer loyalty, conducting contract compliance, and developing a comprehensive understanding of client business operations.

Monica Bunch holds a Bachelor of Arts degree in Corporate Communications from Northern Illinois University. No specific start or end year for their education is provided.