Ferdinand Martinez

Ferdinand Martinez is currently the Workforce Director at iQor, where they manage and optimize workforce processes. With prior experience as a Workforce Manager at Sitel and EXL, they focused on improving operational efficiency and meeting customer service expectations. Ferdinand began their career as a Process Engineer at Samsung Electro-Mechanics Philippines and later served as a Scheduling Supervisor at TELUS International Philippines. They hold a degree in Industrial Engineering from the University of Santo Tomas.