Ruby Jean Arellano

Ruby Jean Arellano is an experienced operations professional with a strong background in call center management and customer service. Currently serving as an Operations Supervisor at iQor since November 2018, Ruby oversees call center staff, manages task assignments, and evaluates employee performance. Prior experience includes roles as Operations Supervisor at TaskUs, Assistant Manager at EXL, and various customer service positions at Sykes Enterprises, STARTEK, ePerformax, and VXI Global Solutions. Ruby's early career involved project coordination and media relations at Agility and the Government Service Insurance System, respectively. Ruby holds a Bachelor of Science in Office Management from Pamantasan ng Lungsod ng Pasay and a Business High School diploma from the University of Perpetual Help System DALTA.