Charles Murphy currently serves as Chief Customer Officer at IQVIA, a position held since October 2017, and has a rich background in customer success and operational leadership. Prior to this role, Charles spent over 13 years at Pilgrim Quality Solutions, where contributions included building a scalable professional services organization and enhancing service delivery. Earlier in the career, Charles held key positions at Nielsen Media Research and Nichols Research Corporation, focusing on client support services and SaaS operations. Educational qualifications include a Master of Science in Cyber Security/Information Assurance from the University of South Florida and a Bachelor's degree in Management of Information Technology from American InterContinental University.
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